When customers or visitors come to your office, how do they feel? Do they have the feeling of satisfaction caressing their subconscious? If you were the customer, would you want to come again? If your answers to the above questions are in the negative, then it’s time for you to tone up your office a bit.
You might never get a second chance to attract that dream customer so you need to pay attention to how your office looks. Taking things for granted would lead your top leads to patronize your neighbor’s business. Remember, business is all about competition and you don’t want to lose.
You don’t have to feel stuck if you don’t know how to address this situation as this article will give you heads-up on how to make your office a one-stop shop for all.
The setting of your office should be able to captivate a willing buyer. It should be a well-ventilated space that could go along with some beautiful decorations too. It should exude a positive atmosphere and also capable of transmitting a happy mood to first-timers. Ultimately, this is the one of the ways inspire the guest’s confidence in your brand.
Clearly, you should avoid untidiness and ensure that there are no wastes or dirt littering every corner of your office. Try as much as you can to maintain great hygiene ethics. You definitely would love to leave a lasting impression in your client’s mind and you wouldn’t want it to be a nasty one.
- Comfortable Seats
It would be inappropriate to have visitors standing for long just because they came to make an enquiry about your service or product. An average person would feel disappointed and won’t like to come again. Therefore, you must show your prospective client’s that they are welcome by offering them a nice and comfortable chair to seat on.
- Service Delivery
Now that you’ve organized the setting and physical aspect of your business, you need to work on the efficiency of your service delivery in order to retain those who patronize you.
Everyone loves hospitality, something to lighten up the mood in an official environment. You can fix a screen/decoder to keep your guests busy. You can entertain your customers with soft music in the background. And if you can be a bit nicer, offer refreshments even if it’s as little as water. It would be difficult to forget such acts of generosity.
You’ve heard it before that it’s the little things that matter and this is no exception. And while it appear that these subtle tricks would put your company to becoming the winning brand, do not forget to have a great, clean and hygienic restroom too. Your clients would feel much more at home in your office.