8-Seat Round Student Activity Table

SKU: H8RS0351NUFHOS

Price:
Sale price₦167,740.00 NGN
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K
K Ajayi
Late Delivery, Wrong Colour, Item damaged

Item was promised to be delivered in 10-15 working days, actual time had taken nearly 7 weeks even after several calls and emails. Items came and they were the wrong colour to what I ordered and the items are damaged on the legs and the chairs and not very well made. I have made complaints but still yet to get an official response on the damages. This is the first time I am using this company and I am very disappointed.

Hello Ms. Ajayi,

We do apologise on the time taken and the wrong colour as well as the scratch caused by handling of the items by the delivery team. As a marketplace, we have placed the merchant that made it on arbitration and also have taken up this issue with him. The explanation he gave was that they had a large production order at hand before your request came in and also he was waiting for the Yellow coloured board as he was promised. We take personal responsibility for his action and have gone ahead to cautioned him.

Please accept our sincere apologies as we have instructed him to remake the chairs in yellow once he receives the yellow board so the one supplied can be retrieved and also mend the scratch.

We take our customers' complaints seriously and this issue will be resolved. Thank you for your understanding and patronage.

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