2-14 working days
.Q: How will my order arrive?
You will receive your order either via our Direct Delivery Service or an Independent Shipping Agents. The size and weight of your online purchase are factored into your total billing charge.
Direct Delivery – HOG Logistics will deliver items one of two ways; directly from an independently owned and operated Store (depending on the store proximity to the final destination) or via an Independent shipping agent for those outside Lagos and Ogun State.
After you place your order, you will be contacted (typically within two(2) to five (5) business days) to schedule home delivery, if you are within Lagos and Ogun State axis, and two(2) to Fourteen(14) Outside Lagos and Ogun State. Exceptions are for customized products that may take longer production timeline aside the shipment timeline.
Please arrange for someone to be present when the truck arrives. We understand timing is important, so if you need to reschedule the date, contact us as soon as possible at the phone number listed in your order confirmation: 0812-222-0264 or via email email@example.com. We request a 48-hour notice if you want to reschedule or cancel delivery. You may incur an additional fee if you reschedule less than 48 hours prior to delivery, or if no one is home when the delivery team arrives. If delivery does not take place within 15 days of the original scheduled delivery date, the order may be treated as a cancelled order.
Independent Shipping Agents- These agents are used to ship items to other parts of Nigeria aside Lagos and Ogun State. They do not offer home delivery nor cash on delivery(COD)services. As a result, orders from outside Lagos and Ogun state has to be prepaid, and also because we do not have offices in these states.
Q: How do I know when my items are arriving?
In Direct Delivery orders, typically around two to five business days after purchase, you will receive email notifications on the status of your order and our delivery service team will contact you and schedule a delivery time at your convenience. They will also call you the day before delivery to further confirm the delivery time and date.
In an Independent Shipping Agent delivery, orders would arrive within 14 business days. Upon arrival of your consignment(s), the agent will contact you to come to their depot with a means of Identification to claim your goods.
Q: Can I get my orders delivered same day?
For same day delivery, the order has to be placed before 10.00AM. However, this depends on the product ordered and the location for delivery. Below are lists of locations that are covered by the same day delivery service.
- Ikeja and its environs.
- Lekki, Victoria Island, Ikoyi and its environs.
Q: What about hidden costs?
There are no extra costs or additional dispatch charges, except for bulk orders. The price listed on the website is the final price, what you see is what you pay. Our prices are all inclusive, except for corporate clients that would require inclusion of Withholding Tax and VAT to be applied to the total order value.
Q: Can orders be shipped internationally?
At the moment HOG Furniture doesn't deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the delivery address is within Nigeria.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Quesitons & Answers
Please what are the colors used for the bed ? Dark coffee brown and ?? I’ll like to know what I ordered for .. thank you
Hello Rose, the colors are dark brown with Oak.
Yes I am interested and I would like to have it in 5ft x 6ft size. Pls what’s the cost ?
Hello Rose, The price for a 5x6ft is N165000.
Hi what’s the size of the bed frame ? Does it come in a 5ft x 6ft size ?
Hello Rose, The listed bed size is 7x7ft.
Does it come in a 6ft x 5ft ?
Hello Rose, The bed can be made to 6x5ft. Will need to contact the merchant for the price, if you are interested.
What size does the bed frame comes in pls ?
Hello, The bed frame size is 1900mmx1900mmx800mm
Hi does the bed frame look exactly like how it looks on the images ??
The bed frame is made like what it is online. The product requires production of 2 to 3weeks.
Hi, Can I get this bed frame in a shade of black? What if I wanted a dresser with it. Possible?
Hello Olufemi, The board available is dark coffee brown near black colour. To make in black we have to spay it and that will attract extra cost of N15,000. If you do want it do let us know so we can commence the process by sending you an invoice for your approval.
Of what material is the Bed made off please. I want one with wood not HDFor MDF and 6 X 7 size
Hello Bello Adewole, The bed can be done with real wood but there are limitations.
1. Wood is not wide enough to do the bed floor
2. You cannot get the same colour finishing on wood
3. It will take about 4weeks to process and deliver the product.
We are sure of HDF laminate board and that it will serve you.