Description
.Q: How will my order arrive?
You will receive your order either via our Direct Delivery Service or an Independent Shipping Agents. The size and weight of your online purchase are factored into your total billing charge.
Direct Delivery – HOG Logistics will deliver items one of two ways; directly from an independently owned and operated Store (depending on the store proximity to the final destination) or via an Independent shipping agent for those outside Lagos and Ogun State.
After you place your order, you will be contacted (typically within two(2) to five (5) business days) to schedule home delivery, if you are within Lagos and Ogun State axis, and two(2) to Fourteen(14) Outside Lagos and Ogun State. Exceptions are for customized products that may take longer production timeline aside the shipment timeline.
Please arrange for someone to be present when the truck arrives. We understand timing is important, so if you need to reschedule the date, contact us as soon as possible at the phone number listed in your order confirmation: 0812-222-0264 or via email info@hogfurniture.com.ng. We request a 48-hour notice if you want to reschedule or cancel delivery. You may incur an additional fee if you reschedule less than 48 hours prior to delivery, or if no one is home when the delivery team arrives. If delivery does not take place within 15 days of the original scheduled delivery date, the order may be treated as a cancelled order.
Independent Shipping Agents- These agents are used to ship items to other parts of Nigeria aside Lagos and Ogun State. They do not offer home delivery nor cash on delivery(COD)services. As a result, orders from outside Lagos and Ogun state has to be prepaid, and also because we do not have offices in these states.
Q: How do I know when my items are arriving?
In Direct Delivery orders, typically around two to five business days after purchase, you will receive email notifications on the status of your order and our delivery service team will contact you and schedule a delivery time at your convenience. They will also call you the day before delivery to further confirm the delivery time and date.
In an Independent Shipping Agent delivery, orders would arrive within 14 business days. Upon arrival of your consignment(s), the agent will contact you to come to their depot with a means of Identification to claim your goods.
Q: Can I get my orders delivered same day?
For same day delivery, the order has to be placed before 10.00AM. However, this depends on the product ordered and the location for delivery. Below are lists of locations that are covered by the same day delivery service.
- Ikeja and its environs.
- Lekki, Victoria Island, Ikoyi and its environs.
Q: What about hidden costs?
There are no extra costs or additional dispatch charges, except for bulk orders. The price listed on the website is the final price, what you see is what you pay. Our prices are all inclusive, except for corporate clients that would require inclusion of Withholding Tax and VAT to be applied to the total order value.
Q: Can orders be shipped internationally?
At the moment HOG Furniture doesn't deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the delivery address is within Nigeria.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Quesitons & Answers
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Please where can one stand his home theatre
Hello Samuel, to offer a better advise, please send us a picture of the home theatre.
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I need 55" inches wide.
Hello Mba, I will advise you order the one of 65inches as we make them in 2 variant and that will suit your TV. I guess you're TV size is 55inched
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I need 59 inches wide 96 inch high
Hello, The cost for this size is the same as for 65inches and the cost is N112700. The qty of board used will be the same.
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Please can this be used for a 50 inches tv
Hello Tayo, Kindly click on this link for the one that will fit your 50'' TV - https://bit.ly/3gcWdxO
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I need this at Asaba in Delta state, can it be supplied there?
Yes, We do deliver to Asaba but we use private haulage agencies.
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I ordered for the 45inch eventhough the no payment yet, but I want to change the order for 55 inches is it possible?
Hello Adam, Yes, you can edit the order. Kindly look below the mail you received confirming your order and you will see the edit button, click on it and edited the product.
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Hello, How much is this wall unit? Do you deliver and install in Lagos?
Hello Frank, The price is N89700 for now, subject to change base on market dynamics. Kindly note this product is made on order and it takes about 14days to make. We do deliver and install in Lagos for N1500.
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Pls let's see pics of the 55" - 66" console. Is it same price?
Hello, The design is the same but the wideness is different.
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Is it suitable for 55inch TV??
Hello Susan, This one is not suitable for 55inches. Kindly click on this link and check out this one suitable for 55 to 65inches - Click this 55'' Size
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Is there an additional cost to deliver to Yenagoa please
Hello JJ,
There will be an additional cost of shipping to Yenogoa in Bayelsa state. This cost will be communicated once we get feedback from the haulage agency.
However, the baseline charges of N5000 are normally applicable to items going outside Lagos and remaining charges are communicated to you at the point of delivery which is normally less than N10,000 Naira, and given the last experience to Warri, we are looking at 15,000- 18,000 at most.
Thank you for your support and patronage.
HOG Business Support Team -
Do you have an office or stand in Abuja, FCT?
Hello Femi, We do not have an office in Abuja, but we do ship to Abuja and the rest of the country. Kindly place your order online.
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Can it be sent to calabar
Hello Francis, We do ship nationwide, kindly place your order online.
