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This Square Shaped Table is unique and suitable for Schools and kindergartens
Plastic Table and Chair features:
No sharp edges
Unique anti-tilt leg safety position
Available in various colours
DIMENSIONS & WEIGHT
Strong S chair size
DIMENSIONS & WEIGHT
Note: Please, we do not guarantee the availability of all the colours for small quantity orders. If the colour ordered is not available as at the time of placing the order, we may have to recommend other colours. For large order from 500units and above, the colour ordered can be produced on demand after confirmation of payment.
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.Q: How will my order arrive?
You will receive your order either via our Direct Delivery Service or an Independent Shipping Agents. The size and weight of your online purchase are factored into your total billing charge.
Direct Delivery – HOG Logistics will deliver items one of two ways; directly from an independently owned and operated Store (depending on the store proximity to the final destination) or via an Independent shipping agent for those outside Lagos and Ogun State.
After you place your order, you will be contacted (typically within two(2) to five (5) business days) to schedule home delivery, if you are within Lagos and Ogun State axis, and two(2) to Fourteen(14) Outside Lagos and Ogun State. Exceptions are for customized products that may take longer production timeline aside the shipment timeline.
Please arrange for someone to be present when the truck arrives. We understand timing is important, so if you need to reschedule the date, contact us as soon as possible at the phone number listed in your order confirmation: 0812-222-0264 or via email firstname.lastname@example.org. We request a 48-hour notice if you want to reschedule or cancel delivery. You may incur an additional fee if you reschedule less than 48 hours prior to delivery, or if no one is home when the delivery team arrives. If delivery does not take place within 15 days of the original scheduled delivery date, the order may be treated as a cancelled order.
Independent Shipping Agents- These agents are used to ship items to other parts of Nigeria aside Lagos and Ogun State. They do not offer home delivery nor cash on delivery(COD)services. As a result, orders from outside Lagos state has to be prepaid, and also because we do not have offices in these states.
Q: How do I know when my items are arriving?
In Direct Delivery orders, typically around two to five business days after purchase, you will receive email notifications on the status of your order and our delivery service team will contact you and schedule a delivery time at your convenience. They will also call you the day before delivery to further confirm the delivery time and date.
In an Independent Shipping Agent delivery, orders would arrive within 14 business days. Upon arrival of your consignment(s), the agent will contact you to come to their depot with a means of Identification to claim your goods.
Q: Can I get my orders delivered same day?
For same day delivery, the order has to be placed before 10.00AM. However, this depends on the product ordered and the location for delivery. Below are lists of locations that are covered by the same day delivery service.
- Ikeja and its environs.
- Lekki, Victoria Island, Ikoyi and its environs.
Q: What about hidden costs?
There are no extra costs or additional dispatch charges, except for bulk orders. The price listed on the website is the final price, what you see is what you pay. Our prices are all inclusive, except for corporate clients that would require inclusion of Withholding Tax and VAT to be applied to the total order value.
Q: Can orders be shipped internationally?
At the moment HOG Furniture doesn't deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you'll have to ensure the delivery address is within Nigeria.
Quesitons & Answers
I informed HOG furniture that the destination for delivery is a village without paved roads before making my purchase feigning ignorance about the condition of Nigerian roads in your response is just another example of what I am talking about
It is very misleading for HOG furniture to quote 5000 naira in the response to my review as if it were the only cost I paid for delivery. HOG furniture gave an initial cost for delivery which I paid, they came back with another cost which I paid ten thousand naira+ and I arranged and paid for the delivery of my purchase in addition to these payments I made to HOG. I will say learn from the experience this sort of response on the online space will be damaging for your business reputation. HOG should focus on the following; did we handle this transaction well? what would you do differently for next time and put strategies and tools in place to implement that.
<p>Dear Esteem Customer,</p>
<p>Thank you for your review.</p>
<p>We sincerely appreciate your feedback on your recent order on our platform and we take responsibility for anything that went wrong. We made every effort to have the product shipped to your destination, but the shipping agent said the road to Uwokwu Oju LGA Benue State is not motor-able as the roads are bad so we had to ask for the assistance of your contact person to come pick up the items from the delivery agent. Secondly on the issue of the shipping cost, you would agree that we stated that the N5000 paid was the based charge and that you MAY be ask to pay more depending on the KG and distance as the delivery agent can only give us the total cost once they see the consignment.</p>
Sincerely, you will agree with us that one of the headaches of online business especially in the furniture sector is Logistics.
<p>However, we have taken it as a challenge that must be tackled head-on despite the challenges; and the issues you raised are a result of our logistic partners who handle the order.</p>
<p>Consequently; we have put a measure in place to review the process to avoid the re-occurrences in the nearest future and we will be awarding you with a FREE voucher for your inconveniences; this will be duly communicated to you.</p>
<p>Thank you for doing business with us.</p>